Bill has some good gems in his notes and the concept of using “Humor as a Weapon” is no exception. We’ve all certainly done it and it is without question one the best tools that makes an all around good bartender or server. Oh and apparently Bill discovered a new […]
What does the ‘E’ stand for? Well go ahead and give this episode a listen. We go from riding a high in our last episode to riding a whole other high in this one. Chuck E. Cheese, PBR, Irish Breakfast, and… a secret ingredient…or not so secret. — Send in […]
What does the ‘E’ stand for? Well go ahead and give this episode a listen. We go from riding a high in our last episode to riding a whole other high in this one. Chuck E. Cheese, PBR, Irish Breakfast, and… a secret ingredient…or not so secret. — Send in […]
Let’s get this straight. Service industry employees are not “servants.” Are we here to serve? Absolutely. Will we often go out of our way to cater to your needs? Certainly. However, we are not in servitude and we are most definitely not here to be disrespected by the likes of […]
Everything restaurant we love comes down to good marketing and the tires to get us there. Who would have thought that the two have gone hand in hand almost since the invention of the automobile? Well the Michelin brothers had a vision to sell more tires and they certainly came […]
We recorded this one over a year ago and left it unpublished. But some topics just don’t get old or go away and this is often a huge point of contention, especially when a little girl is attacked by a fake service animal. — Send in a voice message: https://podcasters.spotify.com/pod/show/3starspodcast/message
Cleanliness is next to Godliness, as the saying goes. Just a quick halfshot here about some sanitation issues on both sides of the bar. Maybe we should have called it “People are Gross.” — Send in a voice message: https://podcasters.spotify.com/pod/show/3starspodcast/message
Anyone who has ever worked at an operations level for a large company knows the feeling of disconnect the corporate level has from them. However, it’s not every day that someone in corporate shoves their own foot so far in their mouth that it forces a mass exodus from their […]
This episode is long overdue. Last summer we were able to be part of the Bartender Hye-D-Away at Garrison Brothers Distillery just outside of Austin, Texas. It was an amazing experience with awesome people and incredible bourbon. Yet somehow a few jackholes on Yelp thought differently than we did. So […]
There’s more to bartending and serving than pouring drinks and just smiling more. We have laws we have to follow even when people come in and think bars are places without rules. Cutting someone off usually requires a “Soft Touch.” This is a beefy episode with lots of info. We […]